Outlook 2007 - Setting up a Zen E-mail Address
Aim of this article:
This article provides instructions for configuring Outlook 2007 to send and receive e-mail using an e-mail address you have configured via the Zen Customer Portal.
If you have not yet configured an e-mail address then please refer to this Related Article.
These instructions can also be applied to legacy e-mail accounts as provided prior to September 2006. Please refer to the notes to view the differences.
Configuring Outlook 2007:
Begin by opening Outlook.
To set up a new account is Outlook 2007 click the Tools option from the menus.
Next click the Accounts Settings... option.
You may already have email accounts configured these wll show under the e-mail tab. To create a new account click New....
The wizard will now confirm what type ot e-mail account you wish to set up click Next to continue.
At this step do not enter any information. Check the tick box to configure the account manually then click Next.
The type of mail account you will be setting up is a POP3 server this should be selected by default. Click Next to continue.
On this screen enter the following:
- Your Name: Enter your name, or the name you wish to use for this e-mail account.
- E-mail Address: Enter your Zen e-mail address, as configured via the Zen portal (e.g. Joe@bloggs.myzen.co.uk ) *1
- User Name: This should be the full e-mail address of the account as configured via the Zen portal (e.g. Joe@bloggs.myzen.co.uk )*2 This is case-sensitive.
- Password: This should be the password you set for the account in the Zen portal. *3 This is case-sensitive.
- Incoming mail server (POP3): mailhost.zen.co.uk
- Outgoing mail server (SMTP): mailhost.zen.co.uk
Once this information is entered click Next.
To test the account click Test account settings. If you have entered all the details correctly you will see that both checks have completed. If you see failures double check the account and server information.
Once the check has completed click Close then Next to continue.
Outlook is now configured to collect your e-mail. Click Finish to finalise the settings.
*1 Note: For accounts created prior to September 2006 you can instead use the default e-mail address, as provided in your Technical Details e-mail.
*2 Note: For a default e-mail account provided prior to September 2006 the username is as provided in your Technical Details e-mail, with the @zen.co.uk portion: e.g. zen12345@zen.co.uk
*3 Note: For a default e-mail account provided prior to September 2006 the password is provided in your Technical Details e-mail
