Creating E-mail accounts:
Aim of this article:
This article demonstrates how to set up e-mail accounts hosted on your Zen Shared Web Hosting package.
How to set up an e-mail account:
Firstly you should log in to the cPanel Control Panel and scroll to the Mail section.

Click Email Accounts.

NOTE: By default all mail for domains will have no valid e-mail addresses. You will need to create a new e-mail account for each domain, or change the default address rule in the cPanel interface.
On this screen enter the following:
- Email: Enter the part which should appear before the '@' symbol in the text box then select the domain which appears after the '@' symbol from the drop-down box. This drop-down box will contain all domains parked on your cPanel account.
- Password: Enter a password to be used with this e-mail account. The security level of the password is displayed indicating its strength to increase the strength you must use letters in upper and lower case numbers and symbols e.g. vEry5Tr0ngp@sSw0Rd.
- Mailbox quota (optional): If you wish to enforce a maximum disk quota that this account is allowed then fill this amount in (in Megabytes) in the Quota box.
Once you are happy with the settings click Create.
Configuring your E-mail program manually:
In order to configure your e-mail program for the new e-mail account you may need the following details:
- The e-mail address will be the e-mail address set above
- The username will be the same as the e-mail address. (You can replace the '@' symbol with a '+' symbol if so desired)
- The password will be the password set above
- The incoming mailserver (POP3) should be subdomain.myzen.co.uk (where subdomain.myzen.co.uk is your subdomain name as supplied with your Web hosting account)
- The outgoing mailserver (SMTP) should also be subdomain.myzen.co.uk (where subdomain.myzen.co.uk is your subdomain name as supplied with your Web hosting account)
- SMTP Authentication should be on, using the same username and password as above