Outlook 2002/XP - Setting up a Zen E-mail Address

Aim of this article:

This article provides instructions for configuring Outlook 2002/XP to send and receive e-mail using an e-mail address you have configured via the Zen Customer Portal.

If you have not yet configured an e-mail address then please first refer to the Related Article.

These instructions can also be applied to legacy e-mail accounts as provided prior to September 2006. Please refer to the notes to view the differences.

Configuring Outlook 2002/XP:

Begin by opening Outlook.

Once Outlook is open click on Tools and then Accounts.

Select Add a new e-mail account and then click Next.

Select POP3 and then click Next.

On this screen enter the following:

• Your Name: Enter your name, or the name you wish to use for this e-mail account.
• E-mail Address: Enter your Zen e-mail address, as configured via the Zen portal (e.g. alpha@vectorsigma.myzen.co.uk ) ^*1
• User Name: This should be the full e-mail address of the account as configured via the Zen portal (e.g. alpha@vectorsigma.myzen.co.uk ) ^*2 This is case-sensitive.
• Password: This should be the password you set for the account in the Zen portal. ^*3 This is case-sensitive.
• Incoming mail server (POP3): mailhost.zen.co.uk
• Outgoing mail server (SMTP): mailhost.zen.co.uk

Once this information is entered click Next.

Outlook is now configured to collect your e-mail.  Click Finish to finalise the settings.


*1 Note: For accounts created prior to September 2006 you can instead use the default e-mail address, as provided in your Technical Details e-mail.

*2 Note: For a default e-mail account provided prior to September 2006 the username is as provided in your Technical Details e-mail, with the @zen.co.uk portion: e.g. zen12345@zen.co.uk

*3 Note: For a default e-mail account provided prior to September 2006 the password is provided in your Technical Details e-mail.